Vladimir Rozenfeld
216-262 Ridley Blvd, Toronto, ON, M5M 4N6
csa@goldstiv.com
vladimir@goldstiv.com

416-489-6598

You may download this file from internet

http://www.goldstiv.com/cv.htm

 

Computer System Support Specialist

 

OBJECTIVE

 

Seeking a challenging opportunity as Desktop/Server Support, LAN / WAN Administrator, IT supports Specialist, Desktop/Network Analyst, System Security professional, or IS consultant

 

HIGHLIGHTS

 

Hands-on Information Technology (IT) experience in areas such as data communication, network management, systems design, and TCP/IP network implementation

University Degree in Computer Engineering plus Microsoft Certified Professional (MCP) Diploma

Solid experience in Enterprise virus protection, network monitoring and system security

Ability to work hard and have fun at the same time in a 24X7 environment

 

TECHNICAL SKILLS

 

Products: Windows NT 4.0/2000/2003 Server, Windows NT Workstation /2000 Professional, OS/2 , Terminal server, MS Exchange 5.5, 2000/2003 with OWA, Microsoft IIS, MS SQL 2000, Windows 95/98/ME/XP, MS/PC DOS, MS OFFICE 95/98/2000/XP/2003 (Word, Excel, Outlook), Novell 3.x/4.x/5, Backup Systems (NT, Backup Exec / Veritas, ARC serve)

 

Enterprise virus protection software and system security: Symantec (Norton Antivirus, Internet Security, SSC), Trend Micro (PC-Cillin, Server Protect, Office Scan), CA (e-Trust), firewalls (hard and soft), IDS, Security Consoles

Hardware: Servers (COMPAQ/HP, DELL, NN no name clones), Desktops (IBM, HP, DELL, ACER, NN), Notebooks (IBM, COMPAQ, DELL, Toshiba), Network adapters, Hubs, Routers (3M, CISCO, Dynamode, SMC, Linux based Net Winder), Switches, Print-servers (IBM, HP), Printers, Storage devices SAN and NAS, etc.

 

Additional: FrontPage 2000/2002, HTML, scripts, Internet web page design tools, Imaging Tools GHOST, Boot /Image Magic (PQM), Remote control and remote connectivity NetOp v. 7.x (DanWare), Symantec pcAnywhere and TS Client, Lotus Notes/Domino, DNS, DHCP, WINS, Password Recovery Tools, integrated fax solutions

 

EXPERIENCE

 

System Security Analyst 2003-Present

Antek Systems, Toronto

 

Checked the clients Windows 2000 Domain infrastructure security and reconfigured it to baseline

Installed Exchange 5.5, Exchange 2003 with MS Outlook and migrated user accounts, data and email to the proposed new environment, ensuring co-existence of both environments during migration efforts

Led computer virus protection and system security policy and jobs for various companies

Established remote control, VPN and remote connections to Windows 2000 Servers and desktops through Internet with Terminal Server Clients and NetOp software

Installed LAN/WAN, system tools and software applications, performed computer troubleshooting

 

Senior Network Engineering Analyst 2001-2003

Compudata Systems, Jerusalem

 

Developed a high-level architecture for Windows 2000 Domain infrastructure with an Active Directory

(AD), Terminal Server, desktop configurations, and messaging environment

Installed Exchange 5.5, Exchange 2003 with MS Outlook and migrated user accounts, data and email to the proposed new environment, ensuring co-existence of both environments during migration efforts

Performed, configured, and maintained PAN/LAN/WAN, network printing and print-servers

Installed, scheduled, configured and performed troubleshooting of backups

Built, installed, maintained and repaired desktops and servers

Installed software applications, performed troubleshooting and system security efforts

Migrated from Novell 3.x/4x Network to Windows 2000 Network and from NT to 2000/2003

Led all computer virus protection policy and jobs for various companies

Analyzed customer complaints carefully in order to detect problems quickly

Provided 1st, 2nd and 3rd level technical support

 

System / Support Engineer 2000-2001

Praedicta Data Ltd, Jerusalem

 

Led migration from Novell Network to Windows 2000 Network

Built corporative intranet (LAN/WAN) with Windows NT/2000 Servers

Installed, scheduled, configured and performed troubleshooting of backups

Performed, configured and maintained network printing and Internet connection sharing (ICS)

Built, installed, maintained and repaired desktops

Supervised all computer virus protection and system security works in company

Provided 1st, 2nd and 3rd level technical support

 

IT Team Lead 1991-2000

ST&V Co Ltd, St-Petersburg

 

Maintained and improved relationships with existing internal and external customers

Managed telephone servicing functions for the entire technical support centre

Delivered superior service to customers by optimizing resources

Managed and co-coordinated rolls out of all customers facing technology

Supervised the management and development of a highly motivated and trained team, to ensure business objectives were met or exceeded

 

Computer Engineer 1986-1991

Government Department of Management of Public Health services, St-Petersburg

 

Provided 1st, 2nd and 3rd level technical support

 

EDUCATION

Master's Degree in Computers and Computer Systems 1990

Computer System Engineer, LENINGRAD INSTITUTE OF ELECTRICAL ENGINEERING LETI

CERTIFICATIONS

 

Technical Help Desk Brainbench Inc USA 2003

Computer Industry Knowledge Brainbench Inc USA 2002

Network Technical Support Brainbench Inc USA 2001

MS Internet Explorer 6.0 Fundamentals Brainbench Inc USA 2004

MS Windows 98 Administration Brainbench Inc USA 2001

MS Outlook Express 5.0 Fundamentals Brainbench Inc USA 2001

Computer Fundamentals (Win 95/98) Brainbench Inc USA 2000, 2003

MS Windows 95 Administration Brainbench Inc USA 2000, 2002

MS Windows 95 Navigation Brainbench Inc USA 2000, 2003

Computer Technical Support Brainbench Inc USA 2000, 2004

MCP Windows NT 4.0 Server support Authorized Microsoft Testing Center Support 2000

PC/XT Support specialist Special Computers Center 1988